RTONZ Webinar: Visitor Insights Programme
Date Recorded: Wednesday, August 8th 2012 (60 minute duration)
Presenter: Cristine Angus, Angus & Associates
Link: https://www1.gotomeeting.com/register/336272145
Webinar Content
VIP Overview
What is the VIP and how does it work? Broad outline of sample structure and methodology. Strengths and limitations: what can the VIP tell us that other data sources cant? What cant the VIP tell us that other data sources can?
VIP Framework
Reaches visitors and non-visitors (potential visitors) Talks to domestic/international consumers at varying stages of the purchase cycle: awareness > consideration > preference > purchase > loyalty (identifying where and what marketing intervention is needed)
Quarterly updates
Year One Findings A selection of high level and RTO-specific results from the first full year of the VIP.
For each RTO attending the webinar: what have we learned from the VIP about visitors to your region (by domestic tourism market segment and international market of origin and interest groups)? What does this mean for regional marketing activity?
Case Studies
Lake Wanaka Tourism (James) and Destination Rotorua Marketing (Gina) talk about their involvement in the VIP, including how theyre using the results and how/where the programme is adding value.